Return Eligibility
Items may be returned within 7 days from the date of delivery if they meet the following conditions:
• Product is unused and in original condition
• Original packaging, accessories, manuals, and labels are intact
• Valid proof of purchase (invoice or order confirmation) is provided
Return Reasons Accepted
• Defective or faulty product upon arrival
• Incorrect item received
• Missing parts or accessories
Items Not Eligible for Return
• Used or installed products
• Items damaged due to misuse, improper handling, or installation
• Clearance, promotional, or sale items (unless defective)
• Returns requested after the 7-day return period
Return Process
1. Contact our customer service within 7 days of receiving the item
2. Provide order details and photos/videos of the issue
3. Once approved, return the item according to the instructions provided
4. Replacement or refund will be processed after inspection
Refunds & Exchanges
• Approved refunds will be issued to the original payment method
• Exchanges are subject to stock availability
• Processing time may vary depending on inspection and payment provider
Return Shipping
• Customers are responsible for return shipping costs unless the item is defective or incorrectly shipped
• Original shipping fees are non-refundable
Important Notes
• We reserve the right to reject returns that do not meet the policy requirements
• Manufacturer warranty applies after the return period
